Anyone who opens an account with Lüks Casino, deposits money, places a bet or claims a bonus is treated as having accepted these terms. If a clause does not match what you expect, you should not use the account. The version published on this page is always the current one.
Scope of the agreement
These terms apply across the whole site: the home page, the casino lobby, live casino, instant games, slots, sports betting, the bonus page and the reward section. Three further documents belong to the same agreement and should be read alongside it: the Privacy Policy, Responsible Gaming and the Player Complaint Policy.
- Opening an account is governed on the registration form: the 18 age limit, one account per person, accurate details.
- Login details are governed on the login screen: keeping the phone, email and password safe.
- Money movements are governed in the cashier section: deposit and withdrawal order, ownership checks.
- Bonuses are governed on the bonuses page: offer terms, wagering, cancellation conditions.
- Sports betting is governed in the sports section: the odds at acceptance, settlement, refunds.
- Casino games are governed in the casino lobby and slots: provider generators, interrupted rounds, demo mode.
- Rules of conduct are enforced through support channels: forbidden behaviour, account closure.
Requirement for opening an account
Nobody under 18 may open an account. The checkbox on the registration form asks for this declaration, and if it is untrue every transaction that follows is void. Checking whether online betting is allowed in your country is your own responsibility.
- Only one account may be opened per person, and the same rule applies per household, device and payment instrument.
- The name, phone number and email you enter must be genuine and must belong to you.
- An account opened on false details is frozen; its bets may be voided and its balance held until the position is clear.
- The account is personal and cannot be sold, transferred or handed over for someone else to use.
Keeping your login details safe
Registration is carried out with a phone number, and you choose your own password. These details belong to the account holder alone, so every action taken from the account counts as your own. If you suspect the password has reached someone else, change it right away.
Completing phone and email verification early works in your favour: it lets support reach you about a withdrawal request or a security notice. Before paying out a withdrawal, proof that the account belongs to you may be requested.
Deposit and withdrawal rules
All balances, stakes and payments are handled in Turkish lira. Every method carries its own minimum, cap and processing time, and none of these figures are fixed here — they appear on screen at the moment of payment.
- A deposit must come from an instrument registered in your own name; funds from another account may be returned.
- A withdrawal returns to the method used for the deposit, to the extent the provider allows.
- The balance exists for play and earns no interest; a request to withdraw an untouched deposit may require an explanation.
- A payment can remain pending on the provider's side, and you are informed of the status when that happens.
Bonus and wagering rules
Every bonus carries its own condition on the relevant offer card, and that condition takes priority over the general wording here. The welcome package, deposit bonuses, free spins, the trial bonus and daily quests all follow this logic. A promo code must be entered before the deposit it applies to.
Bonus funds and any winnings from them stay locked until the wagering requirement is met. Claiming the same offer twice, or clearing the wagering through low-risk play or bets that cancel each other out, voids the bonus and any winnings tied to it.
Sports betting rules
- A slip is placed at the odds shown at the moment of acceptance; if the odds move while you confirm, the new odds are offered instead.
- Settlement is based on the official result published by the organiser, and a corrected official result leads to a corrected settlement.
- The stake is refunded if an event is cancelled, delayed beyond a reasonable time, or if the odds were plainly entered by mistake.
- Scores and statistics shown on the site are only a guide — the official record of the event decides the outcome.
How casino games work
Content in the casino lobby, slots, live casino and instant games belongs to the relevant studios, and each round's outcome comes from the studio's own generator. Once a round has begun, neither the player nor the site can change how it ends.
If the connection drops or a tab closes, the round is settled from the provider's record, and an unfinished round is usually still there when the game reopens. A round broken by a technical fault is voided along with anything it paid out. Demo mode neither costs nor pays real money.
Prohibited conduct
- Holding more than one account, or playing on an account belonging to someone else.
- Using bots, scripts or any automated betting tool.
- Exploiting a system error or a mispriced line instead of reporting it.
- Opening a chargeback with a payment provider instead of using the complaint process.
- Behaving disrespectfully towards the support team or other players.
- Accessing the site under 18, or letting a child use your account.
If any of this conduct is detected, bets may be voided and bonuses taken back, and the account may be restricted or closed. Any balance deposited properly and not owed elsewhere is still returned.
Updates and closing an account
These terms can be updated, and the version published here is always the one that applies from the moment it goes live. A change that would affect wagering already in progress is not applied to that bonus retroactively.
An account can be closed at any time, and withdrawing the real-money balance first is advisable since the bonus balance is lost on closure. Anyone who prefers a break to closing the account can find limits and self-exclusion options on the Responsible Gaming page. A disagreement belongs to the Player Complaint Policy process, not to a chargeback. Holding an account requires being 18 years old.